Terms of use

Definitions

Client: any professional or natural person capable of acting within the meaning of Articles 1123 et seq. of the French Civil Code, or legal entity, who visits the Site subject to these general terms and conditions.

Services: https://www.massagesbyc.com/ provides Clients with:

Content: All elements constituting the information present on the Site, including texts, images, and videos.

Client Information: Hereinafter referred to as « Information, » which corresponds to all personal data that may be held by https://www.massagesbyc.com/ for the management of your account, customer relationship management, and for analysis and statistical purposes.

User: Internet user connecting to and using the aforementioned site.

Personal information: « Information that allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies » (Article 4 of Law No. 78-17 of January 6, 1978).

The terms « personal data, » « data subject, » « processor, » and « sensitive data » have the meaning defined by the General Data Protection Regulation (GDPR: No. 2016-679).

1. Website presentation.

Pursuant to Article 6 of Law No. 2004-575 of June 21, 2004, on confidence in the digital economy, users of the website https://www.massagesbyc.com/ are hereby informed of the identity of the various parties involved in its creation and maintenance:

Owner: Massages by C SarlS – Share capital of €1,500 – VAT number: 34740134 – 177 rue de Neudorf, L-2221 Luxembourg

Publication manager: GATT Camille – camille@massagesbyc.lu
The publication manager is a natural person or a legal entity. Webmaster: Conselio – contact@conselio.com
DPO: GATT Camille – camille@massagesbyc.lu
Host: Conselio, 3 Boulevard de la Recherche, Esch, Belval Sanem, Luxembourg – +352 26 551 109 (LU) – contact@conselio.com

2. General Terms and Conditions of Use for the Website and Services Offered.

The Website constitutes an intellectual property protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Client may not, under any circumstances, reuse, transfer, or exploit for their own account all or part of the elements or works on the Website.

Use of the website https://www.massagesbyc.com/ implies full acceptance of the general terms and conditions of use described below. These terms of use may be modified or supplemented at any time; users of the website https://www.massagesbyc.com/ are therefore encouraged to consult them regularly.

This website is normally accessible to users at all times. However, https://www.massagesbyc.com/ may decide to interrupt the service for technical maintenance reasons, and will endeavor to inform users in advance of the dates and times of such maintenance. The website https://www.massagesbyc.com/ is regularly updated by https://www.massagesbyc.com/, the website manager. Similarly, the legal notices may be modified at any time; they are nevertheless binding on the user, who is encouraged to refer to them as often as possible to familiarize themselves with them.

3. Description of services provided.

The purpose of the website https://www.massagesbyc.com/ is to provide information regarding all of the company’s activities. https://www.massagesbyc.com/ strives to provide information on the website https://www.massagesbyc.com/ that is as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies, or deficiencies in updating, whether caused by itself or by third-party partners who provide this information.

All information provided on the website https://www.massagesbyc.com/ is provided for informational purposes only and is subject to change. Furthermore, the information on the website https://www.massagesbyc.com/ is not exhaustive. It is provided subject to changes that may have been made since it was posted online.

4. Contractual limitations on technical data.

The website uses JavaScript technology. The website cannot be held liable for any material damage related to the use of the site. Furthermore, the user of the site agrees to access the site using recent, virus-free hardware and with an up-to-date, latest-generation browser. The website https://www.massagesbyc.com/ is hosted by a service provider within the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679).

The goal is to provide a service that ensures the best possible accessibility. The host ensures continuity of service 24 hours a day, every day of the year. It reserves the right to:

However, the hosting service may be interrupted for the shortest possible periods, particularly for maintenance purposes, infrastructure improvements, infrastructure failures, or if the Services generate traffic deemed abnormal.

https://www.massagesbyc.com/ and the host cannot be held liable for any malfunction of the Internet network, telephone lines, or computer and telephone equipment, particularly due to network congestion preventing access to the server.

5. Intellectual Property and Counterfeiting.

https://www.massagesbyc.com/ owns the intellectual property rights and holds the usage rights to all elements accessible on the website, including text, images, graphics, logos, videos, icons, and sounds. Any reproduction, representation, modification, publication, or adaptation of all or part of the elements of the site, regardless of the means or process used, is prohibited without the prior written authorization of: https://www.massagesbyc.com/

Any unauthorized use of the site or any of the elements it contains will be considered an infringement and will be prosecuted in accordance with the provisions of Articles L.335-2 et seq. of the French Intellectual Property Code.

6. Limitations of Liability.

https://www.massagesbyc.com/ acts as the publisher of the site. https://www.massagesbyc.com/ is responsible for the quality and accuracy of the Content it publishes.

https://www.massagesbyc.com/ cannot be held liable for any direct or indirect damage caused to the user’s equipment when accessing the website https://www.massagesbyc.com/, resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.

https://www.massagesbyc.com/ cannot be held liable for any indirect damage (such as loss of market or loss of opportunity) resulting from the use of the website https://www.massagesbyc.com/. Interactive areas (with the possibility of asking questions in the contact area) are available to users. https://www.massagesbyc.com/ reserves the right to delete, without prior notice, any content posted in this area that violates the legislation applicable in Luxembourg, in particular the provisions relating to data protection. Where applicable, https://www.massagesbyc.com/ also reserves the right to pursue civil and/or criminal liability against the user, particularly in the event of racist, offensive, defamatory, or pornographic messages, regardless of the medium used (text, photographs, etc.).

7. Personal Data Management.

The Client is informed of the regulations concerning marketing communications, the Law of June 21, 2014 on Confidence in the Digital Economy, the Data Protection Act of August 6, 2004, and the General Data Protection Regulation (GDPR: No. 2016-679).

7.1 Data Controllers

For Personal Data collected as part of the creation of the User’s personal account and their browsing on the Site, the controller of Personal Data is: https://www.massagesbyc.com/, represented by Camille GATT, its legal representative.

As the controller of the data it collects, https://www.massagesbyc.com/ undertakes to comply with the applicable legal provisions. In particular, it is the Client’s responsibility to establish the purposes of its data processing, to provide its prospects and customers, based on the collection of their consent, with complete information on the processing of their personal data, and to maintain an accurate record of processing operations. Whenever https://www.massagesbyc.com/ processes Personal Data, https://www.massagesbyc.com/ takes all reasonable steps to ensure the accuracy and relevance of the Personal Data in relation to the purposes for which https://www.massagesbyc.com/ processes it.

7.2 Purpose of the Data Collected

https://www.massagesbyc.com/ may process all or part of the data:

to enable navigation on the Site and the management and traceability of the services ordered by the user: connection and Site usage data, billing, order history, etc.
To prevent and combat computer fraud (spamming, hacking, etc.): computer hardware used for browsing, IP address, password (hashed)
To improve navigation on the Site: connection and usage data
To conduct optional satisfaction surveys on https://www.massagesbyc.com/: email address
To conduct communication campaigns information (text message, email): phone number, email address

https://www.massagesbyc.com/ does not sell your personal data, which is therefore only used when necessary or for statistical and analytical purposes.

7.3 Right of Access, Rectification, and Objection

In accordance with current European regulations, Users of https://www.massagesbyc.com/ have the following rights:

Right of access (Article 15 GDPR) and rectification (Article 16 GDPR), updating, and completion of User data; Right to block or erase User personal data (Article 17 GDPR) when it is inaccurate, incomplete, ambiguous, outdated, or whose collection, use, disclosure, or retention is prohibited;
Right to withdraw consent at any time (Article 13-2c GDPR);
Right to limit the processing of User data (Article 18 GDPR);
Right to object to the processing of User data (Article 21 GDPR);
Right to data portability that Users will have provided, when this data is subject to automated processing based on their consent or a contract (Article 20 GDPR)
right to determine the fate of User data after their death and to choose to whom https://www.massagesbyc.com/ should communicate their data (or not) to a third party they have previously designated.

As soon as https://www.massagesbyc.com/ becomes aware of a User’s death and in the absence of instructions from the User, https://www.massagesbyc.com/ undertakes to destroy their data, unless their retention is necessary for evidentiary purposes or to meet a legal obligation. If the User wishes to know how https://www.massagesbyc.com/ uses their Personal Data, request to rectify it, or object to its processing, the User may contact https://www.massagesbyc.com/ in writing at the following address:

Massages by C SarlS,

177 rue de Neudorf, L-2221 Luxembourg

In this case, the User must indicate the Personal Data they would like https://www.massagesbyc.com/ to correct, update, or delete, by clearly identifying themselves with a copy of an identity document (ID card or passport).

Requests for deletion of Personal Data will be subject to the obligations imposed on https://www.massagesbyc.com/ by law, particularly regarding document retention or archiving. Finally, Users of https://www.massagesbyc.com/ may file a complaint with the supervisory authorities at the CNPD in Luxembourg (https://www.cndp.ma/fr/service-en-ligne/personnes-concernees/plainte-en-ligne.html).

7.4 Non-disclosure of Personal Data

https://www.massagesbyc.com/ prohibits the processing, hosting, or transfer of the Information collected about its Customers to a country outside the European Union or recognized as « inadequate » by the European Commission without prior notice to the customer. However, https://www.massagesbyc.com/ remains free to choose its technical and commercial subcontractors, provided they provide sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).

https://www.massagesbyc.com/ undertakes to take all necessary precautions to preserve the security of the Information, and in particular to ensure that it is not disclosed to unauthorized persons. However, if an incident impacting the integrity or confidentiality of the Client’s Information is brought to the attention of https://www.massagesbyc.com/, the latter must promptly inform the Client and communicate the corrective measures taken. Furthermore, https://www.massagesbyc.com/ does not collect any « sensitive data. »

The User’s Personal Data may be processed by subsidiaries of https://www.massagesbyc.com/ and subcontractors (service providers), exclusively to achieve the purposes of this policy.

Within the limits of their respective responsibilities and for the purposes mentioned above, the main individuals likely to have access to the data of Users of https://www.massagesbyc.com/ are primarily our customer service representatives.

7.5 Types of Data Collected

Regarding users of a https://www.massagesbyc.com/ Site, we collect the following data, which is essential for the operation of the service and will be retained for a maximum period of 36 months after the end of the contractual relationship:
Cookies, Last Name, First Name, Telephone Number, Email Address, Company (if professional)

https://www.massagesbyc.com/ also collects information that improves the user experience and offers contextualized tips:
Cookies, Last Name, First Name, Telephone Number, Email Address, Company (if professional)

This data are retained for a maximum of 36 months after the end of the contractual relationship.

8. Incident Notification.

Regardless of our best efforts, no method of transmission over the Internet or method of electronic storage is completely secure. We therefore cannot guarantee absolute security. If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at the national or European level. We are committed to fully informing our customers of all matters relating to the security of their account and providing them with all the information necessary to help them comply with their own regulatory reporting obligations.

No personal information of users of the https://www.massagesbyc.com/ website is published without the user’s knowledge, exchanged, transferred, assigned, or sold on any medium whatsoever to third parties. Only the acquisition of https://www.massagesbyc.com/ and its rights would allow the transfer of said information to the potential purchaser, who would in turn be bound by the same obligation to retain and modify data as the user of the https://www.massagesbyc.com/ website.

Security

To ensure the security and confidentiality of Personal Data and Personal Health Data, https://www.massagesbyc.com/ uses networks protected by standard measures such as firewalls, pseudonymization, encryption, and password protection.

When processing Personal Data, https://www.massagesbyc.com/ takes all reasonable measures to protect it from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Hypertext links, « cookies, » and internet tags

The website https://www.massagesbyc.com/ contains a number of hypertext links to other websites, set up with the authorization of https://www.massagesbyc.com/. However, https://www.massagesbyc.com/ is unable to verify the content of the websites visited and therefore assumes no liability in this regard.

Unless you decide to disable cookies, you agree to the website’s use of them. You may disable these cookies at any time, free of charge, using the options offered and detailed below. This may reduce or prevent access to all or part of the Services offered by the website.

9.1. « COOKIES »

A « cookie » is a small information file sent to the User’s browser and stored on the User’s device (e.g., computer, smartphone) (hereinafter « Cookies »). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Cookies do not, under any circumstances, damage the User’s device.

https://www.massagesbyc.com/ may process User information regarding their visit to the Site, such as pages viewed and searches performed. This information allows https://www.massagesbyc.com/ to improve the content of the Site and the User’s navigation.

Since Cookies facilitate navigation and/or the provision of services offered by the Site, the User can configure their browser to allow them to decide whether or not they wish to accept them, so that Cookies are stored on their device or, conversely, that they are rejected, either systematically or depending on their issuer. The User can also configure their browser software so that the acceptance or rejection of Cookies is offered occasionally, before a Cookie is likely to be stored on their device. https://www.massagesbyc.com/ informs the User that, in this case, the full functionality of their browser software may not be available.

If the User refuses to store Cookies on their device or browser, or if they delete those stored there, the User is informed that their browsing and experience on the Site may be limited. This may also be the case when https://www.massagesbyc.com/ or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the device, the language and display settings, or the country from which the device appears to be connected to the Internet.

In this case, https://www.massagesbyc.com/ declines all responsibility for the consequences related to the degraded functioning of the Site and services possibly offered by https://www.massagesbyc.com/, resulting from (i) the User’s refusal of Cookies (ii) the inability of https://www.massagesbyc.com/ to save or access the Cookies necessary for their operation due to the User’s choice. Each browser has different configurations for managing Cookies and User choices. This configuration is described in the browser’s help menu, which will show how the User can modify their preferences regarding Cookies.

The User may express and modify their preferences regarding Cookies at any time. https://www.massagesbyc.com/ may also use the services of external service providers to help collect and process the information described in this section.

Finally, by clicking on the Twitter, Facebook, LinkedIn, and Google Plus social media icons on the https://www.massagesbyc.com/ website or in its mobile application, and if the User has accepted the deposit of cookies by continuing to browse the https://www.massagesbyc.com/ website or mobile application, Twitter, Facebook, LinkedIn, and Google Plus may also place cookies on your devices (computer, tablet, mobile phone).

These types of cookies are only placed on your devices if you consent to them by continuing to browse the https://www.massagesbyc.com/ website or mobile application. However, the User may withdraw their consent to https://www.massagesbyc.com/ placing this type of cookie at any time.

Article 9.2. INTERNET TAGS

https://www.massagesbyc.com/ may occasionally use Internet tags (also known as « tags, » or action tags, single-pixel GIFs, clear GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a specialized web analytics partner that may be located (and therefore store the corresponding information, including the User’s IP address) in a foreign country.

These tags are placed both in online advertisements that allow users to access the Site and on the various pages of the Site.

This technology allows https://www.massagesbyc.com/ to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information viewed), as well as the User’s use of this Site.

The external service provider may collect information about visitors to the Site and other websites through these tags, compile reports on Site activity for https://www.massagesbyc.com/, and provide other services related to Site and Internet usage.

10. Applicable Law and Jurisdiction.

Any dispute relating to the use of the site https://www.massagesbyc.com/ is subject to Luxembourg and French law. Except where prohibited by law, exclusive jurisdiction is granted to the competent courts of Luxembourg.